1. Overview
Hivehub delivers IT solutions and services digitally. There is no physical shipping involved. All deliverables—including software, websites, reports, and documentation—are provided electronically via secure channels.
2. Delivery Methods
Services and digital products are delivered through:
- Email
- Cloud storage (e.g., Google Drive, Dropbox)
- Web-based platforms
- Direct client portals or staging environments
3. Delivery Timeframes
- Website/Software Projects: Delivery timelines are outlined in the project proposal and depend on scope and client responsiveness.
- Maintenance & Support Services: Typically initiated within 24–48 business hours after agreement or payment.
- Consultations & Reports: Delivered within the agreed schedule, usually within 3–7 business days.
4. Client Responsibilities
To ensure timely delivery, clients must:
- Provide all required content, credentials, and approvals.
- Respond to communication and feedback requests promptly.
5. Delays and Force Majeure
We strive to meet all deadlines, but delays may occur due to unforeseen technical issues, changes in client scope, or force majeure (e.g., internet outages, natural disasters). Clients will be notified immediately if such situations arise.
6. Confirmation of Delivery
Once a service is delivered, the client will be notified and asked to review it. A limited revision window (as per agreement) is available for minor corrections.
7. Support
Post-delivery support is available as per the terms of the service agreement or maintenance plan.
8. Contact Us
For any questions regarding delivery timelines or processes, please contact:
Hivehub – Innovative IT Solutions
📞 0321 5034834
📧 info.hivecorp@gmail.com